Frequently Asked Questions

Showbiz Software
1. How do I register my new Showbiz Software?

 Visit our online registration page at Showbiz Support to submit your registration information. Please do not delay after you buy the product. While we check our registration submissions frequently every day, it may take up to two days over weekends and holidays to respond.

2. Can I review Showbiz programs in advance of purchasing them?
Yes. Just download the Free Trial from the right-hand sidebar of the product page. Showbiz trial products are fully functional. When the trial period is over, you can purchase anytime and retain your data.
3. Do I need to re-install my Showbiz program after I’ve bought it?
No. Provided you have already downloaded the trial version, that’s the only file you will need. Once you purchase, simply follow the instructions in your email receipt to activate your license(s).
4. Is support free during my demo period?

Yes, and after your purchase as well. We are happy to answer your questions by phone or email to ensure that you can purchase our products with confidence.

Contact Support
From 6:00 a.m. to 3:00 p.m. (PST) you can call 703 350 8620
From 8:00 a.m. to 5:00 p.m. you may call 310 440 9669
For after-hours and weekend support, please call 310 913 0014

You can also email Showbiz Software Support at showbiz@mediaservices.com.

5.I’m the kind of user who likes to play with the program first on my own time, is there an online resource to help me answer my own questions on Showbiz programs?

Yes. Visit Showbiz Software Support and watch the tutorials. Or check out our seminars and webinars here.

6. What is the contact number and hours of operation for Showbiz Software Support?

From 6:00 a.m. to 3:00 p.m. (PST) you can call 703 350 8620
From 8:00 a.m. to 5:00 p.m. you may call 310 440 9669
For after-hours and weekend support, please call 310 913 0014

You can also email Showbiz Software Support at showbiz@mediaservices.com.